PBX Phone System FEATURES

Loaded with BIG BUSINESS Class Features, including:

Call recording and call center functions, auto-admin, voicemail, extension set-up and dual analog voip telephone line service capabilities, plus tonnes of other features!

All the features - no extra cost

Why pay monthly or for other licensing costs. OWN YOUR OWN PBX PHONE SYSTEM at a LOW TOTAL COST OF OWNERSHIP (LOW-TOC) with ALL INCLUSIVE FEATURES. No extra hidden costs and no monthly service or licensing fees!

All features are included in the phone system already. You don't pay extra to activate and use them, and you don't pay to add/delete users when you need to. That's one of the BIG advantages to owning your own phone system.

With our systems - firmware updates are also always FREE! With each new firmware update NEW FEATURES are added with-out taking away old features.

PBX System Full Feature List

Global / Admin Features

Global Company Features

Multi-company Support
Separated outbound lines, inbound calls, IVR, and other segregated company or departmental features.

Multi-Language Support
English/Simplified, Chinese/Traditional Chinese / Spanish / French / Portuguese / German / Russian / Italian / Polish / Czech for Web UI.

Multi-Branch / Office Peering

Local and Remote Worker Extensions

Call Center Support with Supervisor Monitoring and PC control center options (with optional configuration)
Call Center Reporting Features
Call Monitoring: Whisper / Listen / Barge

Live Call Recording Server

Conference Scheduling with conference rooms (User code access, Admin), recording functions / Conference bridge, group email  & scheduling reminder notifications

Music On Hold
Global and at user extension level, personal music on hold

Web GUI Admin console
HTTPS / HTTP, Super Admin, Admin and User level privileges, Onsite and Remote Admin access, Strong Password Enforcement, TLS encryption

Global Con't...

Built in SIP Video Compatible
With compatible phone models

Time of Day / Scheduling Modes

Other Global Features
Call duration limit
Multi-level user access & restrictions
Custom dialing plans
Global speed dial
LDAP / XML directory phonebooks
blacklist functions (callers / network/internet IP's)
Asterix feature codes
Diagnositics: Network & SIP trace

Fax / T.38 support - Fax in/out and fax-to-email features

Automated Back-ups
(System and call detail / call recording records), Llcal, and NAS location back-up

Email Features
System admin email notifications
Global user email templates

Admin Extension &
User SET-UP

Single and batch extension set-up / Global Extension template configuration

Global end-point (IP Extensions) template and set-up features

Multi-device user extension registrations

SIP Video Calling Support: H.264, H.263 or H.263+ codecs

Call Handling
& Routing Functions

IVR (Interactive Voice Response) / Auto-Attendant
Multilevel, custom voice prompts in several languages: English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish, Hebrew, Arabic.

Company Directory / Dial-by-name Directory

Ring to different locations, multiple locations, or groups for specific lines.

Other Call Routing Functions

Flexible inbound call rules
Hunt groups
Flexible outbound calling rules
Ring groups / extension groups
Call transfer
Call queue
Call routing
Call hold
Group paging / overhead paging
Call park / unpark Orbit
Call bridge / DISA features
Call back
Pick-up groups
Group voicemail
Prerecorded announcement center
Follow-me / out to cell phones
Ring multiple extension locations
DID - Direct inward dialing

OUR SYSTEMS ARE
A FLEXIBLE PHONE SYSTEM

They are highly customizable to the way your company works!

Extension / User Features

Extension User Features

Voicemail, Voicemail to email (with sound file)

Programmable Individual phone button features (depending on phone model)

Extension user phonebooks

Mobile Device App Extension (Separate free app download available - Android and iPhone/IOS)

Available / Busy / Away features / specified voicemail message & greetings

Call forward / call busy forwarding

FOLLOW-ME Features
Out to mobile phone
Ring simultaneous locations

DND-Do Not Disturb

Agent pause / unpause
Agent log in / out

Personal Name directory greeting

Hot-desking - log in/out of multiple phone termination points

Ext. Features Con't...

Auto-record Live Calls
Auto-record calls on/off, record on demand

Personal Music-on-hold

Time of day / scheduling modes

Concurrent end-point SIP Registrations per extension allowed

Internal and External Extensions

Remote Worker Extensions

Restricted Use Extensions

User level webGUI interface access

Fax / T.38 support
Fax from PC, webGUI interface functions + fax to email

Enable / disable extension

WebRTC Support

SIP Video - depending on phone model

Customizable screen Images on company phones

Other Configurable Highlights

Personal webGUI interface
Local and remote access

PC screen dialing / call record console on supported phones

Web-based audio and video calling, on PC's with mic & camera

Register multiple end-points / devices to one extension, ring at once. IE:  Desk, cordless and mobile app phone

BLF / Programmable quick access functions and personal speed dial buttons on supported phones

Other Feature Highlights

WebRTC - PC Browser VIdeo and Audio Calling

Desktop Browser Calls with Video & Conferencing

• System includes PC / MAC browser based user calling
• WebGUI Login with Extension user details
• Call from anywhere, anytime
• Place either Audio or face-to-face Video calls
• Hold conference calls with groups

Cell Phone App - VIdeo and Audio Calling

Make calls from your cell phone - just as if at the office

• Cell phone app works with your existing desk extension
• Ring both devices at once
• Whether in the office or travelling - call from the office
• Place either Audio or face-to-face Video calls
• Works with your data plan or on WiFi with your mobile device